they want to know what happened at sandy hook. they don't know -- they don't know that they've lost their friends, their principal. >> it's become apparent that our 6-year-old has lost close frien friends. he's very unaware of that now. we don't know exactly how to approach it with him at this point. we're guarding him from the tv. when they fell asleep last night and the experts would come on the tv to discuss how to talk to your children, we were attentive, let's listen or watch this. and we realized watching it, it had nothing to do with us, had everything to do with the rest of the country watching it, but not the people involved, the children in the school. it's important for us to, we realize as this goes on, that we need to take advantage of the counseling. >> reporter: yeah, many people -- so many people have sent messages to me to tell people like you and the people who have lost their children. just how sorry they feel for them. >> yeah. i mean, your heart -- this is a feeling, it is unspeakable. it is like reaching into